Terms and Conditions
Last updated: October 30, 2025
Welcome to Ghost Town Design and Apparel (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, https://ghosttowndesignandapparel.com, and any purchases made through our online store. By visiting or using our site, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Eligibility and Use of Our Website
You must be at least 18 years old, or have permission from a parent or legal guardian, to make a purchase from our store. You agree not to use this site for any unlawful purpose and to provide accurate and complete information when creating an account or placing an order.
2. Products and Availability
All products are made to order through our production partner, Printiful. Because each item is custom printed, small variations in color, placement, or appearance may occur. We make every effort to display product colors accurately, but differences in device screens may affect what you see.
We may discontinue or modify any product, pricing, or offering at any time without notice.
3. Orders and Payment Processing
Orders are securely processed through our WooCommerce platform using trusted third-party payment processors, including Stripe, PayPal, or WooCommerce Payments. By placing an order, you confirm that the payment information provided is valid and authorized for use.
We reserve the right to refuse or cancel any order if fraud, misuse, or suspicious activity is suspected.
4. Pricing, Taxes, and Promotions
All prices are listed in U.S. Dollars (USD) unless otherwise noted. Applicable state or local sales taxes will be added at checkout when required by law. Promotional prices or discounts may be offered periodically and are subject to change or expiration without notice. Price changes do not apply retroactively to completed orders.
5. Shipping and Delivery
Our products are produced on demand and typically ship within 2–7 business days after production begins. Delivery estimates vary by carrier and destination and are not guaranteed. Orders may ship in multiple packages depending on fulfillment center availability.
You will receive an email confirmation with tracking information once your order has shipped. We are not responsible for delays caused by carriers, customs, weather, or circumstances beyond our control.
For full details, please review our Shipping Policy.
6. Returns, Refunds, and Exchanges
Because all items are made to order, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect. Contact us within 30 days of delivery with your order number and photos of the issue to request a replacement or refund.
See our full Return and Refund Policy for additional information.
7. Order Cancellations and Modifications
Orders usually enter production within a few hours. Once an order has been sent to production, it cannot be canceled or changed. If you need to update your shipping details or correct an error, contact us immediately at ghosttowndesignandapparel@gmail.com and we will do our best to assist before printing begins.
8. Intellectual Property
All designs, graphics, images, text, and content on this website are the property of Ghost Town Design and Apparel or our respective artists and licensors. You may not copy, reproduce, or distribute any content without our written permission.
Customers who upload logos, artwork, or other assets for custom printing confirm that they hold the necessary rights and permissions. You agree to indemnify and hold harmless Ghost Town Design and Apparel from any claims related to the unauthorized use of third-party intellectual property.
9. Limitation of Liability
To the maximum extent permitted by law, Ghost Town Design and Apparel shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website, products, or services. Our total liability for any claim shall not exceed the amount you paid for the product at issue.
10. Third-Party Services
Our website integrates services provided by third-party vendors such as Printiful, WooCommerce, Stripe, and PayPal. By using our site, you also agree to the terms and privacy policies of those third parties. Ghost Town Design and Apparel is not responsible for service interruptions, errors, or losses arising from their systems.
11. Indemnification
You agree to defend, indemnify, and hold harmless Ghost Town Design and Apparel, its owners, and affiliates from and against any claims, damages, or expenses (including attorney’s fees) arising from your use of our site, violation of these Terms, or infringement of any third-party rights.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed under the laws of the State of South Carolina, U.S.A., without regard to conflict-of-law rules. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Charleston County, South Carolina.
13. Changes to These Terms
We may update these Terms periodically to reflect operational or legal changes. Updates take effect immediately upon posting with an updated “Last updated” date. Your continued use of the site after revisions constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms or our policies, please contact us:
Ghost Town Design and Apparel
Charleston, South Carolina
Email: ghosttowndesignandapparel@gmail.com
By purchasing from Ghost Town Design and Apparel, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.